Customer Support

Russell

October 28, 2025 17:26

Is there a way to achieve having more live agents or at this point have a phone number? Working with big companies means there’s more chance for error and this would be extremely beneficial in fixing people’s problems.

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  Allison

  October 30, 2025 21:22

  Chat keeps saying “There seems to be an issue with the system. Can you try again later?” pretty much every time I try and message them. No number to call and no one has emailed any updates on my packages that have been "out for delivery" now for over 3 days. Very disappointed and getting very frustrated as to where my packages are.

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  apatofdecor1

  November 15, 2025 05:59

  SPXJFK101800336830 and SPXJFK056808147192 has never been delivered! Obviously you have lost these packages and I need to be compensated for these losses - As a result of these packages not reaching me in a timely manner, I incurred additional expenses - The companies that used your logistic services have also lost me as a customer - There absolutely no excuse for the extreme delay you caused - Your company is the worst!

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